LOANS ARRANGER

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We Can Help find you a loan which suits your requirement , At Very Competitive Interest Rates

The Main priority for the Loan advisers is to provide you with a first class service for all your Finance needs, Depending on your circumstance we could help you find a Suitable and Affordable Loan at a very competitive interest rate, we do all the leg work, so you can relax. Click Here to request a call back .

All You Have To Do is simply fill out our Quick Application Form For A Competitive Loan Quote.

What is our Complaints Process ? Frequently Asked Questions Loans Help - Loans Products

What is our Complaints Process?

We take every complaint very Seriously , Our internal Process in dealing with all complaints are equal on a case by case basis. The 4 step Process is recommended by our Regulatory Body (The FSA). We believe in treating every complaint fairly and courteously

Step 1-We will acknowledge your complaint within 5 working days of receipt of your complaint.

Step 2-We will investigate your complaint and endeavour to send a final response to you within 4 weeks of receipt of your complaint. If we are unable to provide you with a final response within this time we will send you an update.

Step 3-We will endeavour to send a final response to you within 8 weeks of receipt of your complaint. If we are unable to provide you with a final response within this time frame, we will write to you explaining why and advise you when you can expect a final response.

Step 4-If more than 8 weeks from the date of your complaint has past and you haven’t received a final response, or you are dissatisfied with the final response you have received (at any stage of the process) you can write to: Financial Ombudsman Service (FOS), South Quay Plaza,183 Marsh Wall, London, E14 9SR.You must refer your complaint to the Financial Ombudsman within 6 months of the date on the final response.

Our Compliance Officer can be contacted at The Finance Brokerage Limited . Suite 120 Tudor leaf Business Centre. 2-8 Fontayne Road, Tottenham. London, N15 4QL, Telephone: 0800-169 8786

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Loans- Frequently Asked Questions

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